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Citizens Bank of Las Cruces, Genuine Hometown Banking
a person paying at a counter

Debit Cards

Why Choose a Citizens Bank Visa Debit Card?
It’s easy to see why adding the buying power of a Citizens Bank Visa Debit Card to your account makes sense!
  • It’s safer than cash and faster than writing checks.
  • Pay for movie tickets, gas, doctor visits, dry cleaning – anywhere Visa is accepted.
  • Use your card at any of our ATMs to access account balances, transfer funds, get cash and even change your PIN.
  • Purchases are deducted directly from your checking account and transactions appear on your monthly statement for easy record keeping.
And, with our Instant Issue technology, you can have your card the same day. Call us today to at 575-647-4100 to order your debit card. Additional disclosures and account information will follow receipt of your Citizens Bank Visa Debit Card.

 Contactless Ways to Pay

High School Debit Cards
Citizens Bank of Las Cruces announces our High School Debit Cards! Now you can show your school pride and support your favorite school. Citizens Bank will donate to the school shown on your card with every debit card transaction. There is no additional cost to the card holder for the donations, and the card is available with any new or existing Citizens Bank checking account!

Come get your High School Debit Card TODAY!

debit card with Mayfield Trojan logo
251 - Mayfield Trojans
debit card with Las Cruces high school logo
252 - Las Cruces
debit card with Centennial high school logo
253 - Centennial Hawks
debit card with organ mountain HS logo
254 - Organ Mountain
debit card with early college high school logo
255 - Early College
HS Trailblazers
256 - LCPS Foundation
debit card with rio grande preparatory institute logo
257 - Rio Grande
Preparatory Institute
debit card with Hot Springs HS logo
474 - T or C Hot
Springs Tigers

Debit Card Gallery
We also feature a gallery of other debit card designs for customers to choose from, and will be adding more choices over time. Our current selection is:

 standard debit card, Organ Mountains at sunset with orange and blue clouds
101 - Default Design
debit card with pecan trees lining a road
104 - Pecan Trees
 debit card with historical Las Cruces photo from 1800s
105 - Las Cruces 1890
debit card with red and green chile
106 - Red & Green Chile
debit card with White Sands nation park at sunset
107 - White Sands
debit card with stylized Zia symbol and star
108 - Zia Design
debit card with T or C's Caballeo mountain
471 - T or C Turtleback Mtn
debit card with T or C from 1950
472 - T or C Circa 1953
debit card with elephant butte lake
473 - T or C Elephant Butte
debit card with el paso night skyline
501 - El Paso

If you have a Citizens Bank Visa Debit Card
If you would like to change your PIN, you can:
  • Visit any of our Citizens Bank ATMs and make the change right at the ATM, provided you know your existing PIN
  • Visit a Universal Banker at one of our convenient locations:  Locations & Hours
 Card Management - 
We offer several convenient ways to manage your card.
  • Online/Mobile Banking - You can click on Card Management to choose how, when and where your card is used, set travel notifications, set spending limits, and set alerts.
  • Via ATM: You can activate a new card by using it for the first time with your new PIN number at any of our ATMs.
  • By Phone: We also have a toll-free number to use for customers who want to activate their cards, reorder a card, or report a card lost/stolen and is available 24 x 7 x365.
         The number to access is: 1-866-839-7285, Option 4
          After choosing Option 4:
    • To activate a card:  Option 1
    • To deactivate or report a card Lost/Stolen:  Option 2
    • To re-order a new card (same card #):  Option 3
        Local callers may also call the regular Telephone Banking system to access these features: 575-647-4199

Another Phone Option to solely report a lost or stolen card: 1-888-297-3416 (within U.S.)
206-389-5200 (outside U.S.) 

Fraud Center -

Citizens Bank has a Fraud Center dedicated to keeping your account safe!
  • Effective November 1, 2023 - protocols are being updated to help further prevent debit card fraud. If suspicious activity has been detected with your debit card,  you may receive a text, a voicemail or an email to confirm/deny the transaction. You will also be provided with a case reference code specific to the transaction. Debit cardholders MUST provide the case reference number to authenticate themselves.
  • If the charges are fraudulent, we can deactivate your card immediately and get a new one ordered for you. You can also deactivate your card within your online banking or by calling 1-866-839-7285, Option 4, Option 2.
  • To ensure uninterrupted service, it is important that you maintain good contact information with the bank (cell phone number/email address)
    • Update your contact information within your Online/Mobile Banking under "Profile"
    • Or call or stop by any of our conveniently located branches.
  • Please call 575-647-4100 with any questions. 
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Mobile Banking

Convenient and secure. Experience hometown banking wherever you are. 

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Personal Checking

Find the perfect checking solution to fit your financial needs. 

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