Our Mission Statement
To provide and deliver the best financial services the first time, every time.
Our Core Values
We will treat every person with dignity and courtesy - the way you would want to be treated. Each and every employee has a responsibility to create an environment in which diversity and differences are valued and respected. Always be respectful of others and maintain professionalism in all your dealings. We focus on desired results, not personalities.
We will do what we say we will do. We must be honest and forthright in all our dealings and abide by the Bankers Code of Ethics & Confidentiality Agreement, as it relates to both our customers and bank staff. Under no circumstances shall customer or prospective customer information be revealed to others who do not have a need to know or a related interest in the business transaction.
We approach our jobs and those we interact with in a positive & respectful manner. We project a professional image through our actions, words, & appearance. Inappropriate or harmful remarks (verbal or written) about our company or team members are not acceptable.
We believe our success depends on the contributions and involvement of team members working together. We are part of a dedicated group of exceptional staff committed to quality service. The spirit of cooperation and teamwork is critical to our success. We must strive to help others when needed. Once a decision is made, we draw together and support it.
We strive to always be accurate & timely in our work. In the event that an error does occur, it will be corrected immediately. Accuracy & timeliness are critical to our success, therefore, expected of all staff. We strive to explore and implement ways to create efficiencies, recognizing that change is vital to maintaining high performance.
We will communicate timely with customers & co-workers in a professional and courteous manner, regardless of the form of communication. We will say what we mean and mean what we say. We will respectfully listen to others and encourage a culture where ideas & opinions are shared.