Customer Feedback

We thank you in advance for completing this questionnaire. We value your input. This information will allow us to address the banking needs of our customers in an effort to meet our mission statement.


What does Citizens Bank do well?


What can we do differently or better?

3. Please tell us about a recent experience that you’ve had where we can either compliment our staff or make positive improvements to our customer service.
4. What products or services would you like to see us offer?

Please give us any other feedback you wish to provide.

6. Please feel free to give us your name (optional), and if you do, please indicate if you want us to contact you.

Otherwise, your survey results will remain anonymous.

or call us today at 1.575.647.4100 to speak with us or click here to find the location most convenient to you.